Leading Through the Unthinkable: Crisis Leadership Lessons from 9/11

TBD
Tue, Sep 22, 10:30 am – 11:30 am

When a crisis strikes, the strategy changes—but the mission remains. Evan Coleman, EH&S Specialist, shares his experience as an Incident Commander during the 9/11 response, this presentation shares real-world lessons in leading when the stakes are highest—putting safety above all else, communicating with purpose, making decisions under pressure, adapting to the unexpected, building collaboration, and leading with compassion. Ultimately, crisis leadership is about bringing people together around a clear mission when the normal rules, plans, and strategies no longer apply.